AllChinaBuy Spreadsheet: Maintenance and Status

AllChinaBuy is currently unavailable. After a warehouse upgrade announced in May, the platform stopped accepting orders, and the official statement says the hacker attack behind the outage has not been fully resolved. The website is still showing an upgrade and maintenance notice, so new purchases cannot be placed right now.

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About AllChinaBuy

AllChinaBuy launched in April 2024 and quickly became popular with buyers who use agents to purchase from Chinese marketplaces and consolidate parcels for international shipping. It was operated by Hong Kong Taohao Wu Technology Co., Ltd and served a primarily United States customer base, at one point ranking as the second-largest player in the agent industry. The platform stopped accepting orders after a warehouse upgrade announced in May 2026; the company originally expected service to resume in July, but that estimate was not met. Our latest check of the homepage returned a maintenance notice stating that, because an ongoing hacker attack has not yet been fully resolved, the site is undergoing an upgrade and maintenance process to protect data. The notice directs users with order questions to online customer service or the official support email, [email protected].

What works well

• Rapid scale: launched in April 2024 and climbed to roughly the second-largest agent in the industry, which points to strong user recognition during its active period.

• Large US-focused user base, so English-language support and US-oriented shipping lines were a core part of its offer.

• Its product spreadsheet acts as a public directory of listed items and links buyers out to sellers, without collecting user information.

What to check

• Ordering is suspended, so new purchases cannot be placed and the platform cannot currently act as your shipping agent.

• The official notice says the hacker attack behind the outage has not been fully resolved, so security and data-handling risk is not settled.

• The original resumption estimate of July has passed without service returning, and no firm new date has been published.

• Unpaid, in-transit or warehoused orders need to be chased by email or online customer service rather than through a normal dashboard flow.

• Warehouse and shipping rates cannot be verified while the site is offline, so any figure circulating elsewhere should be treated as unconfirmed.

Is AllChinaBuy Legit?

AllChinaBuy is a real platform, not a fly-by-night operation: it launched in April 2024, grew to roughly the second-largest agent in the industry, and is operated by Hong Kong Taohao Wu Technology Co., Ltd with a mainly US customer base. Legitimacy, however, is not the same as availability. The company suspended order placement in May 2026 for a warehouse upgrade and expected to resume in July; that date passed without service returning. Our latest check of the homepage returned a maintenance notice stating that an ongoing hacker attack has not yet been fully resolved, and that the site is being upgraded to protect data. Until that notice is removed and a resumption date is published, the platform should be treated as closed rather than merely slow.

How AllChinaBuy Works as a Shipping Agent

As with any China-based agent, AllChinaBuy sits between you and the seller. You paste a product link into the order form, pay the item price plus domestic shipping to the warehouse, and the agent buys on your behalf. Once the item lands in the warehouse it is inspected and photographed, and you decide whether to keep, exchange or return it. The real value of an agent is consolidation: several purchases are packed into one international parcel, which is normally far cheaper than shipping each item separately. You then choose a line based on cost, speed, tracking and destination limits, declare a value, and pay the international freight. Two cost layers matter more than the sticker price - the exchange rate the platform applies and its payment processing fee - because both raise what you finally pay.

Current Status: Maintenance and Suspension

The homepage currently serves a maintenance notice rather than a working storefront. The stated reason is an ongoing hacker attack that has not been fully resolved, with the upgrade framed as a data-security measure. The original plan, announced alongside the May warehouse upgrade, was to reopen in July; that estimate has not been met and no replacement date has been published. The notice points users with order questions to online customer service or the official support email, and notes that customer service may itself be unavailable at times. For buyers, the practical reading is simple: no new orders, no reliable warehouse intake, and support handled case by case by email.

Fees and Shipping Costs: What We Can and Cannot Verify

While the site is offline we cannot verify AllChinaBuy's exchange rate, payment processing fee or shipping rate card, and the platform has not published a current schedule. Treat any fee figure you see quoted in a forum or a spreadsheet as unconfirmed. When the service returns, check four numbers before committing: the exchange rate applied at payment, the payment processing fee, the domestic delivery charge to the warehouse, and the quote for your chosen international line at the weight and destination you actually need. Options such as customs declaration level, packaging, insurance and photo services can add further charges, so read the final order summary line by line rather than the headline quote.

What to Do While AllChinaBuy Is Offline

Buyers with new hauls generally move to a working agent instead of waiting. Kakobuy is the platform our community uses most often for this, and long-established names such as Superbuy and Lovegobuy remain alternatives. When comparing them, weigh operational stability first, then platform size, support responsiveness, exchange rate and payment processing fees, and finally shipping cost - in that order, because a slightly cheaper rate means nothing if parcels stall mid-route. If you are holding funds or goods inside AllChinaBuy, keep chasing support by email with your order number and dated evidence, and avoid any third party that offers to 'release' orders for a fee.

How to use AllChinaBuy

1. Check whether the platform is actually open

   Open the AllChinaBuy homepage and look for the maintenance notice. At the time of our check the site was still showing it, which means new orders cannot be placed. Do not proceed to any payment flow until that notice is gone.

2. Register or recover your account

   During an active period you sign up with an email address, verify it, and use the dashboard to track orders, warehouse items and parcels. While the site is under maintenance, sign-up and login may fail, so keep your registration email and password recorded somewhere safe.

3. Submit the product you want

   Copy the listing URL from the seller's page, paste it into the agent's order form, and fill in size, colour, quantity and any notes for the seller. The agent buys on your behalf once your payment clears.

4. Pay for the item and domestic delivery

   You pay the item price plus domestic shipping to the agent's warehouse, usually in the platform's preferred currency with a payment processing fee on top. Confirm the exchange rate shown before you approve the payment.

5. Review warehouse inspection and photos

   When the item arrives at the warehouse, the agent inspects it and uploads photos. Read them carefully and request an exchange or return through support if the item does not match the listing, since this is your last practical chance to reject it.

6. Consolidate and choose a shipping line

   Select the items you want shipped together, pick a line based on cost, speed, tracking and destination restrictions, then declare a value. Higher declared values usually raise duty risk, so weigh that against insurance cover.

7. Pay international shipping and track the parcel

   Pay the quoted international freight and any service or packaging fees, then track the parcel with the number the agent issues. Keep the tracking number and your order records until the parcel is delivered.

8. Escalate unresolved orders by email

   Because ordering is suspended, any open order, stored item or refund question has to go through online customer service or [email protected]. Include your order number, the amount paid and dated screenshots so the request can be actioned.

Shopping-agent guide

<p>AllChinaBuy works like other China-based shopping agents: you find an item, paste its product link into the agent's order form, pay for the item plus domestic shipping to the agent's warehouse, review inspection photos, then consolidate everything into one parcel and pay international shipping. That is the workflow the platform was built around, and it is the workflow to expect if and when ordering reopens.</p><p>Right now the crucial caution comes first: the site is under maintenance and is not accepting orders. Before you plan anything around AllChinaBuy, open the homepage and confirm whether the maintenance notice is still displayed. If it is, treat the platform as closed for new business and do not send money to any address that claims to take orders on its behalf.</p><p>If you already have money or goods inside the platform - an unpaid balance, an item sitting in the warehouse, or a parcel in transit - the published route is to contact online customer service or email [email protected] with your order number and a clear description of what you need. Expect slower replies than normal, and keep a copy of every message.</p><p>For new purchases in the meantime, buyers in this community generally route through a working agent such as Kakobuy, or through long-established options like Superbuy and Lovegobuy. Established platforms tend to be more stable, and their exchange rates, payment processing fees, shipping rates and consolidation rules decide what you actually pay in the end, so compare those four numbers rather than the headline item price alone.</p><p>When you choose any agent, check five things: how long the platform has been operating, how large its user base is, how responsive support is, what exchange rate it applies, and what it charges in payment processing and shipping fees. Those are the factors that separate a dependable agent from one that quietly disappears with your parcel mid-route - which is exactly the situation AllChinaBuy users are dealing with now.</p>

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